This policy sets out the basis on how we handle and use your personal data. By visiting www.avie-studio.com you are accepting and consenting to the practices described in this policy.
Under data protection law, AVIE Limited is the controller of that information.
- Information we collect from you
We will collect and process the following data about you:
The information you give us
1.1 This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, email or otherwise. It includes information you provide when you register to use our site, subscribe to our service, search for goods or other policies, place an order on our site, and when you report a problem with our site. The information you give us may include your name, address, email address and phone number, financial and credit card information, personal description and photograph;
Information we collect about you
1.2 With regard to each of your visits to our site we will automatically collect the following information:
1.2.1 technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
1.2.2 information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number; and
- Uses made of the information
We use information held about you in the following ways:
The information you give to us
3.1 We will use this information:
3.1.1 to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
3.1.2 to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
3.1.3 to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form or registration form);
3.1.4 to notify you about changes to our service; and
3.1.5 to ensure that content from our site is presented in the most effective manner for you and for your device;
Information we collect about you
3.2 We will use this information:
3.2.1 to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
3.2.2 to improve our site to ensure that content is presented in the most effective manner for you and for your device;
3.2.3 to allow you to participate in interactive features of our service, when you choose to do so;
3.2.4 as part of our efforts to keep our site safe and secure;
3.2.5 to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
3.2.6 to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them; and
- Disclosure of your information
4.1 You agree that we have the right to share your personal information with:
4.1.1 any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006; and
4.1.2 selected third parties including:
188.8.131.52 analytics and search engine providers that assist us in the improvement and optimisation of our site; and
184.108.40.206 credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
4.2 We will disclose your personal information to third parties
4.2.1 in the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets;
4.2.2 if we or substantially all of our assets are to be acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets; and
- Where we store your personal data
5.2. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
5.3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
- Your rights
6.1. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at.
6.2. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
- Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 (ten pounds) to meet our costs in providing you with details of the information we hold about you.
- A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
- We use the following cookies: Strictly necessary cookies.
3.1 these are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services; Analytical/performance cookies.
3.2 they allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily; Functionality cookies
3.3 these are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region); and Targeting cookies
3.4 these cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
- You can find more information about the individual cookies we use and the purposes for which we use them in the table below: Cookie Name Purpose More information Necessary These cookies are essential to make AVIE website work correctly. Examples include remembering user actions such as “remember me” or press back to return to a page which the user was previously on.
- You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
- Except for essential cookies, all cookies will expire after 72 hours.